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CallCenterOps
CallCenterOps
http://www.callcenterops.com/

Call Centre Managers Forum
Call centre manager know how,contact centre, contact centre, crm & contact centre ,experience exchange, call center improvement
http://www.callcentres.com.au/

Call Center eXchange
Call Center eXchange
http://www.callcenterexchange.com/cgi-bin/templates/0/home/callcenterexchange.html

Callcentres.net
Call centre & crm informediaries. call and contact centre news, press releases, supplier directory, events calendar, discussion forum, market research reports in regions: asia pacific, australia, hong kong, malaysia, india, singapore, new zealand, indonesia, japan, south korea, philippines, taiwan, thailand. published industry benchmark reports, australian call centre location, design, engineering, workplace stress, consumers' perspective. white papers, contact news, dnc legislation, do not call legislation, psychometric testing, glossary, call centre bookstore, call centre jobs, consultancy, data warehouse, data base marketing, bpo, outsourcing, e-crm, customer relationship management, call accounting, call centre management, help desk software, isdn, speech recongnition, telemarketing, training solutions, acd, call accounting, headsets, ip telephony, interactive fax, interactive voice response (ivr), pabx, payment processing, power protection, reservation systems, recruitment & human resources, staff retention, workforce forecasting, small call centre solutions, predictive dialers, legal issues, internet, associations & tradeshows, cti.
http://www.callcentres.net/

CC Learning Center
A comprehensive reference for call center operations, call center management, call center benchmarking, best practices, call center training, outsourcing, call center, strategy, and books on call centre management and contact center performance
http://www.call-center.net/

Telecommerce Community
Telecommerce Community
http://www.telecommerce.nl/

Supervisorweb
Onlangs is het concept van supervisorweb geïntroduceerd en met veel enthousiasme ontvangen.
http://www.supervisorweb.nl/

ContactCenter World
Contact center portal
http://www.contactcenterworld.com/main.asp

TelePlaza
management resources for call center customer contact and marketing: inbound-outbound technology, education, outsource service, telesales and crm centers product information
http://www.teleplaza.com/

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